Information last updated 4/21/2021
Intake point:
Level of case management:
Population group served:
CMIS development level:
Direct registration
Case work
Children and their families
Year of launch:
CMIS status:
Registered operators:
300 community workers
Aurora: A CMIS for child protection in Romania
Aurora is a child protection platform developed by UNICEF Romania that enables community workers in identifying vulnerable children, assessing the vulnerabilities of children and their families, manage case and services provided, monitor and integrate social workers’ and other community workers’ activities at the local level.
Intake point
Direct registration
The entry point in Aurora is direct registration performed by the social workers. In the first phase, a community census of households with children is carried out. Information about all families with children is registered in Aurora. Based on the data collected, the children's and the household's vulnerabilities are assessed. Corresponding to the identified needs, the vulnerable children and their families receive a dedicated package of services (of basic, integrated services in health, education, and social/child protection).
Most services are targeted to children, yet some are addressed to parents or other adults in the household, such as pregnant women.
Level of case management
Case work
Aurora supports local teams of social, health, and education workers throughout their case management process. It facilitates assessment of risks faced by children and their families, provision of services (information, counseling, accompaniment, assistance), referral to additional/specialized services, monitoring of beneficiary families, and facilitation of multi-professional teams' intervention. It also integrates a second coordination layer with county supervisors and a national layer for monitoring and evaluation.
Population group served
Children and their families
Aurora facilitates the case management of vulnerable children and their families, from needs assessment to providing a minimum package of services and monitoring and evaluation.
Romania country card:
Table of contents
Download Romania country card PDF
Context for developing AURORA
Institutional context 
Provision of case management services  
Supporting Tools for case management services and IT infrastructure Provision of social benefits and services 
Collaboration mechanisms (as related to case management) 
Information and technology 
Aurora and its core modules
Core features / modules of Aurora at a glance
System architecture
Aurora operational modalities
Core features of Aurora