Welcome to
Case Compass
A full-service toolkit for case workers and their governments as part of
existing or new World Bank support.
Case Compass Toolkit services and products are not for commercial purposes and are
available to interested countries as part of existing or new World Bank support.
What is
Case Compass?
Case Compass helps governments working with the World Bank to:
Understand case management practices
Develop their own case management information system
Learn about effective case management
Case Compass
Guide
Understand case management practices, factors that facilitate the introduction of
information systems, and how to set up a service or case management information system in a country.
Case Compass
Prototype
Interact with customizable and fully functional case management information system prototypes.
Case Compass
Learn
Find all the learning materials to make the most of the Case Compass Toolkit.
News and updates
Latest news
MARCH 2025
Case Compass co-hosts academy on adaptive social protection
MARCH 2025
Experts share insights during case management workshop in Moldova
NOVEMBER 2024
Case Compass presents at AI for Social Protection in Bangkok
SEPTEMBER 2024
Team validates the Case Compass prototype in Jamaica
MAY 2024
Case Compass delivers the Social Protection and Jobs core course in Rome
MARCH 2024
Case Compass working with pilot countries
FEBRUARY 2024
“Delivering Social Protection in a Post-COVID World” in Kuwait City at the MENA SPJ course on social protection systems
JUNE 2023
International conference on “Financing Family Strengthening and Child Protection Services in the context of Moldova”
JUNE 2023
European Social Services Conference 2023 in Malmö
MAY 2023
Knowledge exchange workshop in Athens
SEPTEMBER 2022
Annual European Social Network seminar on “Partnerships for Social Inclusion Integrating Minimum Income and Social Services”
JUNE 2022
European Social Services Conference 2022 in Hamburg
