Welcome to
Case Compass
A full-service toolkit for caseworkers and their governments as part of existing or new World Bank support.
What is
Case Compass
The Case Compass initiative is here to help you with:
Guidance on case management practices, developing your own Case Management Information System (CMIS) and learning effective case management.
Guidance on case management practices, developing your own Case Management Information System (CMIS) and learning effective case management.
The Case Compass Toolkit is a full-service toolkit for case management
consisting of three parts:
consisting of three parts:
Case Compass Learn (coming soon)
Note: The Case Compass Toolkit services and products are not for commercial purposes and are
available to interested countries as part of existing or new World Bank support.
Case Compass
Guide
Understand best practices of case management, enabling factors needed and even how
to set up a service and/or Case Management Information System in a country.
Case Compass
Prototype
Interact with different case management practices with our customizable and
fully functional Case Management Information System (CMIS) prototypes.

Case Compass
Learn
Find all the learning materials to make the most of the Case Compass Toolkit.