Case Compass
Guide
We facilitate the improvement of case management services and the development
of case management information systems.
What’s the Case Compass Guide for?
The Case Compass Guide gives governments working with the World Bank guidance on:
Case management in social services
Discover good practices for implementing this social protection methodology.
Case management information systems
Learn how software designed to support case management can improve service efficiency.
Examples from around the world
See how other countries design and implement case management and case management information systems.
Case management in social services
Get familiar with
case management
information systems
case management
information systems
Improve the provision of social services with specialized software.
Check practices from around the world
See how countries have implemented case management and supporting software
in a wide variety of contexts.
Discover enabling factors
Learn what it takes to implement case management and an information system.
