Dictionary

The required steps to transfer cash to beneficiaries or into the beneficiaries’ accounts. Payments administration includes establishing and verifying the payroll and setting up the payment schedule, requesting the inter-account transfer (by the overseeing ministry to the treasury), issuing the inter-account payment order (by the treasury to the payment service provider), issuing the payment instruction (by the overseeing ministry to the payment service provider), and providing the payments to the beneficiaries (by the payment service provider).

Serves three main purposes. First, performance indicators that are monitored regularly can help diagnose bottlenecks in the delivery chain early on and help correct course to prevent systemic challenges. Second, paired with other evaluative techniques, performance indicator frameworks can also help identify alternative channels, processes, or practices that enable the system to be more effective or save clients time or money. Performance measures of delivery systems can feed into a broader set of evaluative evidence on the program, including impact evaluations, and contribute to a broader learning agenda to refine and improve a program’s impact. Third, a performance measurement system is an important part of a wider oversight function for social protection programs, ensuring that public funds are allocated effectively.

Any information relating to an individual who can be identified, directly or indirectly, in particular by reference to an identifier (e.g., name, identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that individual).

Software protected by intellectual property rights; generally requires purchase of a license to use by payment of a one-time fee or recurring fees, and the source code is typically hidden from users

See service provision.

A tool used to assess a family’s socioeconomic status using a composite measure that calculates a weighted score based on observable household characteristics, such as demographic structures, education levels, location and quality of the household’s dwelling, and ownership of durable goods and other assets. These variables are all considered “proxies” for incomes or consumption, which may be more difficult to measure and observe in situations of high informality.

See employment services.